FAQ's

Below FAQ are some common concerns of our clients before purchasing the tour packages.
If you have other questions, please just send it to info@starwaystravel.com.

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Pre Sale Questions

Our holiday packages typically include accommodation, transportation (flights or transfers), and sometimes meals or activities. Starways Travel offers a range of options to suit various preferences and budgets.

You can book a holiday package through Starways Travel by visiting our website, contacting our customer service team, or visiting one of our offices. Our travel experts will assist you in finding the perfect package for your needs

Yes, Starways Travel offers various types of holiday packages, including all-inclusive resorts, city breaks, adventure tours, cruise packages, and family-friendly vacations. We strive to provide options for every type of traveler

Yes, we offer customizable packages where you can tailor the itinerary, accommodation, and activities to suit your preferences. Our team at Starways Travel will work with you to create a personalized travel experience.

The cancellation policy varies depending on the package and provider. Our customer service team at Starways Travel will provide you with detailed information about the cancellation policy applicable to your booking

Age restrictions may apply to certain holiday packages, such as those involving adventure activities or adult-oriented resorts. Our team at Starways Travel will provide you with information about any age restrictions when booking.

Gratuities are typically not included in holiday packages unless specified otherwise. It's customary to tip service staff, and our team at Starways Travel can provide guidance on appropriate gratuity amounts

You can contact our customer support team at Starways Travel at any time for assistance during your trip. Contact information is provided upon booking, and our team is available via phone, email, or through our website. We're here to ensure you have a smooth and enjoyable travel experience with Starways Travel.

We recommend booking your holiday package with Starways Travel as early as possible to secure the best deals and availability. However, we also offer last-minute deals for those spontaneous travelers looking for a quick getaway. Contact our team for assistance in planning your trip.

Travel insurance is not always included in holiday packages but may be available as an optional add-on. We recommend purchasing travel insurance separately to ensure peace of mind during your trip.

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